DFPS – Report Abuse or Neglect

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Report Abuse

Call our Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide, or report with our secure website and get a response within 24 hours.

We cannot accept email reports of suspected abuse or neglect.



Emergencies

Call your local law enforcement agency or 911 immediately if you have an emergency or life-threatening situation.



Got Questions About Reporting?



Need Help Reporting Abuse?

Call: 1-800-252-5400. If you can’t use the Texas Abuse Hotline you can:

  • Report online at www.TxAbuseHotline.org
  • Use the Texas Relay Service by dialing 7-1-1 or 1-800-735-2989 Voice or TTY. Tell the relay agent you need to call the Texas Abuse Hotline at 1-800-252-5400.



The Texas Department of Family and Protective Services (DFPS) has a central place to report:

  • Child abuse and neglect.
  • Abuse, neglect, self-neglect, and exploitation of the elderly or adults with disabilities living at home.
  • Abuse of children in child-care facilities or treatment centers.
  • Abuse of adults and children who live in state facilities or are being helped by programs for people with mental illness or intellectual disabilities. These are run by the Texas Department of State Health Services (DSHS) or Texas Department of Aging and Disability Services (DADS).

Texas law says anyone who thinks a child, or person 65 years or older, or an adult with disabilities is being abused, neglected, or exploited must report it to DFPS.

A person who reports abuse in good faith is immune from civil or criminal liability. DFPS keeps the name of the person making the report confidential. Anyone who does not report suspected abuse can be held liable for a misdemeanor or felony.

Time frames for investigating reports are based on the severity of the allegations. Reporting suspected abuse makes it possible for a family to get help.

Recognizing Signs of Abuse

Legal Definitions of Abuse




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